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KingcupPool Care Get a quote

Back-yard pools and spas Sample business

Weekly pool cleaning and repair for homes

Kingcup Pool Care looks after back-yard pools and spas. We come on the same day each week, clean the pool, balance the water and send you a short report of what we did.

  • Same service day every week, with a text when we're on the way
  • A visit report with your water readings after each visit
  • Repairs quoted in writing before any work starts
Visit reportTuesday, 9:40 am · Full service
Sample
Free chlorine2.4 ppmTarget 1 to 3 ppm
pH7.5Target 7.2 to 7.8
Total alkalinity100 ppmTarget 80 to 120 ppm
  • Surface skimmed
  • Baskets emptied
  • Walls and steps brushed
  • Floor vacuumed
  • Filter at 14 psi
  • Gate latched

NoteThe pump lid O-ring is drying out. We'll bring a new one next Tuesday.

Weekly service plans

Priced per visit and billed monthly. Routine chemicals are included in every plan. Sample prices

  • Chemical check

    $35 a visit

    For owners who skim and brush themselves and want the water looked after.

    • Water tested and balanced
    • Routine chemicals included
    • Skimmer and pump baskets emptied
    • Visit report by text or email
    Ask about chemical check
  • Full service

    Full visit

    $55 a visit

    Skimming, brushing, vacuuming and the water, all done for you each week.

    • Everything in Chemical check
    • Surface skimmed, walls and steps brushed
    • Floor vacuumed as needed
    • Filter pressure and equipment checked
    Ask about full service
  • Full service with spa

    $70 a visit

    For a pool with an attached spa or hot tub sharing the same equipment.

    • Everything in Full service
    • Spa brushed, tested and balanced
    • Spa jets and heater checked
    • Spa cover wiped down
    Ask about full service with spa

What would a month cost?

About $238

a month for Full service: $55 a visit, 52 visits a year, billed monthly.

Pools of 20,000 to 30,000 gallons add $10 a visit; larger pools are quoted after a look. Shock treatments for clean-ups and filter cleans are extra. Sample prices and terms.

What happens on every visit

A Full service visit takes 30 to 45 minutes for most pools. Each step is on your report.

  1. Skim the surfaceLeaves, bugs and anything else floating.
  2. Empty the basketsThe skimmer basket and the pump basket, so water flows freely.
  3. Brush walls and stepsIncluding the waterline tile, where scum and algae start.
  4. Vacuum the floorWhen there's dirt or debris on the bottom.
  5. Test and balance the waterChlorine, pH and alkalinity, with chemicals added on the spot.
  6. Check the filterWe note the pressure and tell you when a filter clean is due.
  7. Look over the equipmentPump, heater and timer checked for leaks, noises and error lights.
  8. Close the gate and reportThe gate is latched behind us and you get the visit report.
PUMPFILTERHEATERSKIMMER GATE 1 2 3 4 5 6 7 8
Numbers match the steps on the leftIllustration

Not part of a weekly visit: filter deep cleans (every three to four months, $90), green-pool clean-ups and repairs. We tell you before any of these are needed and quote them separately. Sample prices.

One-off service

Green pool clean-ups

A pool that's turned green after a holiday, a broken pump or a new house can usually be cleared in three to five days. Very dark water, or a filter that's past its best, takes longer, and we tell you so on the first visit.

From $275

Covers the visits and shock for most pools up to 20,000 gallons. Final price confirmed after we see the water. Sample price.

Ask about a clean-up
  1. Day 1

    Test, clear and shock

    We test the water, net out leaves and debris, shock the pool and start the filter running around the clock.

  2. Day 2

    Brush and filter

    Walls and floor brushed so the filter can catch what's loose. The water turns cloudy, which is expected.

  3. Day 3

    Vacuum and clean the filter

    Settled dirt vacuumed out and the filter cleaned, because by now it's full.

  4. Days 4 to 5

    Balance and hand over

    Water rebalanced and checked again. You can switch to weekly service or take it from here.

Timings are typical and depend on the pool. Keep everyone out of the water until we've retested it and told you the readings.

Pump, filter and heater repairs

We repair the equipment that keeps the water moving, clean and warm, whether or not you're on a weekly plan.

  • Pumps

    Pumps that won't prime, hum without starting, leak at the seal or have grown loud. We replace seals, motors or the whole pump, and can fit a variable-speed pump.

  • Filters

    Cartridge, sand and DE filters cleaned, regridded or replaced. A filter that's always high on pressure usually needs a clean or new media.

  • Heaters and heat pumps

    Gas heaters that won't light and heat pumps that run without warming the water. Work on the gas line itself goes to a gas fitter.

  • Leaks, valves and timers

    Dripping unions, stuck valves, broken timers and lights that won't switch on. We trace a leak before we quote for the fix.

Diagnostic visit, $95. We find the fault and give you a written price for the repair. If you go ahead, the $95 comes off the bill. Sample price

Book a diagnostic visit

Something sounds or looks wrong

What we hear about most often, and what you can check before we get there.

What you noticeIt often meansBefore we arrive
The pump hums but doesn't runA seized motor or a failed start partSwitch the pump off at the timer or breaker so the motor doesn't overheat.
Bubbles come out of the return jetsAir getting in, often because the water level is lowCheck the water is halfway up the skimmer opening and top it up if not.
Filter pressure is higher than usualThe filter is dirty or the media is wornWrite down the reading and tell us when you call.
The heater won't come onLow flow, a tripped safety switch or a fault codeLeave the heater cover on and note any code on the display.
Water level drops overnightA leak, or evaporation in hot, windy weatherMark the level with tape and check it again in 24 hours.

If anything smells of gas, or a breaker keeps tripping, stay away from the equipment and call the gas company or an electrician first.

Opening and closing your pool

Book either one on its own, or add it to a weekly plan. Dates fill up in spring and early fall. Sample prices

Opening

$225 from

Booked from March. Takes about two hours.

  1. Cover taken off, cleaned and folded
  2. Equipment reconnected and started up
  3. Water topped up and balanced
  4. First brush and vacuum of the season

Closing

$250 from

Booked from late August. Takes two to three hours.

  1. Water balanced for the off-season
  2. Level lowered below the skimmer
  3. Lines blown out and plugged
  4. Equipment drained and the cover fitted

Above-ground pools cost $40 less to close. Safety cover fitting and repairs are quoted separately.

Our shopUp to 8 miles8 to 15 miles: +$5 a visit
Drawing, not to scale. Sample area

Where we work

Homes within about 15 miles of our shop. Each part of town has its own service day, so your visit lands on the same weekday all season.

Monday
North side
Tuesday
Lakeside
Wednesday
Old Town
Thursday
West Hills
Friday
South end and catch-up visits

Sample route days. Send your zip code with a quote request and we'll confirm your day.

Questions pool owners ask

Anything else, call (555) 018-4471 or ask on the quote form.

Do I need to be home for the visit?

No. Most customers aren't. We need gate access, and pets kept indoors on your service day.

What day will you come?

Your service day depends on your street, and it stays the same each week. You get a text when we're on the way.

What if it storms on my service day?

We don't work in lightning. We come back the next working day, and clear storm debris on that visit.

How does billing work?

Plans are billed monthly for the visits in that month. Repairs and clean-ups are quoted in writing before we start. These are sample terms.

Can you look after an above-ground pool?

Yes. The plans and prices are the same, and closing costs a little less.

Do you service hotels or apartment pools?

No, homes only. We're set up for back-yard pools and spas.

Free quote

Get a quote for your pool

Tell us about the pool and what it needs. We reply with a price, or ask to see it first if it's a repair or a clean-up. This is a demo form, so nothing is sent. Concept

Shop
18 Reedbank Road Sample address
Office hours
Mon to Fri, 8 am to 5 pm
Saturday, 8 am to noon
Type of pool
Spa or hot tub
Get a quoteCall us