Industries · Automotive & industrial

Manufacturers & workshops

A production floor that runs on one source of truth, not a spreadsheet and somebody's memory.

A manufacturer makes money by turning quotes into scheduled jobs and shipping them on time at a margin. Technology quietly costs you when the schedule lives in a spreadsheet, when quoting is slow and when one failed server or a ransomware message stops the line.

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Common problems

Sounds familiar?

  • The production schedule is a spreadsheet only one person understands

    The problem

    Jobs, due dates and machine time are tracked in a workbook that gets copied, emailed and overwritten. When the planner is away, nobody is sure which version is current.

    What we do

    We build custom software that holds the schedule in one place with roles, history and views for the floor and the office. Workflow engineering first maps how jobs really flow, so the tool matches your process instead of forcing a generic one.

    What changes

    Everyone looks at the same schedule, and changes leave a record.

  • Quotes take too long and we lose RFQs to faster suppliers

    The problem

    A request for quote arrives by email, gets re-keyed into a costing sheet and waits behind other work. Buyers often go with whoever replies first.

    What we do

    Lead capture brings RFQs from the website and email into the CRM with an automatic acknowledgement. Custom automations pull the details into a quote template so the estimator starts from structured data.

    What changes

    Requests are acknowledged straight away and reach the estimator in a usable form.

  • Our website looks like it is from another decade and buyers notice

    The problem

    Procurement teams check a supplier's site before sending drawings. A thin site with no capabilities page, certifications or contact path costs you invitations to quote.

    What we do

    We build and run a site that lists your processes, materials, equipment and the industries you serve, with a clear RFQ form. Search marketing targets the specific work you want rather than general traffic.

    What changes

    A buyer can see what you can make and send a request without hunting for a phone number.

  • A server or machine-connected PC failing would stop the shop

    The problem

    Some machines depend on old computers running unsupported software. Patching is avoided because it might break something, and backups have not been tested.

    What we do

    IT asset management inventories every PC, server and controller-connected machine so nothing is invisible. Managed IT patches and monitors what can be safely updated, and cloud infrastructure and backups give you a restore path.

    What changes

    You know what you run, what is out of support and how you would recover from a failure.

  • The office network and the shop floor network share too much

    The problem

    Wifi is patchy near the machines, production equipment sits on the same flat network as email and guest laptops, and one infected device could reach everything.

    What we do

    Our networking team designs segmented networks that separate office, floor and guest traffic, with wireless coverage planned around the building. Cybersecurity monitoring and email protection reduce the chance of an incident reaching the floor.

    What changes

    A problem in one part of the network is less able to spread to the machines.

  • Customer drawings and specifications are shared too freely

    The problem

    Drawings and quality documents travel by email and shared folders, often with contractors or customers who should see only part of them. Some customers now ask about your security practices.

    What we do

    Identity and access management gives each person individual logins, multi-factor authentication and access limited to the folders they need. This produces the access records customers and auditors ask for.

    What changes

    Sensitive documents are visible only to the people who need them, with a record of who has access.

  • Quality, maintenance and inventory data never reach the people who decide

    The problem

    Scrap logs, machine downtime and stock counts are on paper or in separate files. Management sees them weeks later, if at all.

    What we do

    We connect the sources with custom automations and surface them in dashboards built to your questions. AI assistants can answer questions from your own work instructions and procedures so supervisors do not hunt for documents.

    What changes

    Managers see current shop floor figures and staff can find the right procedure quickly.

Getting started

Your first week with EpicTech

  1. Walk the floor and the office with the people who plan and schedule, and draw the current job flow.
  2. Start an inventory of computers, servers and machine-connected systems, flagging anything unsupported.
  3. Check backups for the quoting, ERP and document systems and confirm a restore actually works.
  4. Review network layout and identify what should be separated first.

FAQ

Common questions

Can you work around our existing ERP?

Yes. We connect to it where it allows and build alongside it. We do not suggest replacing it unless it is the real obstacle.

Do you touch machine controllers?

We inventory and isolate them on the network. Changes to anything tied to production are planned with your engineers.

We have several plants. Can you cover all of them?

Yes. Shared logins, standards and reporting can span sites, with each plant keeping its own requirements.

Want a plan for manufacturers & workshops?

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