IT / 05
Networking
LAN, WAN, Wi-Fi, VPN, firewalls, segmentation, remote access, network monitoring, architecture, and connectivity.
IT / 06
Cloud & Infrastructure
Cloud architecture, migrations, servers, backups, storage, virtualization, infrastructure automation, and optimization.
Cloud and infrastructure work covers everything from architecture and migrations to the backups nobody thinks about until they need them. We design systems that scale predictably and, just as importantly, that actually recover — because a backup that's never been tested is a hope, not a plan.
- Your price, built around your business
- No payment until you sign
- A real person reviews every request
What we monitor
What we keep an eye on.
The parts of your IT we watch for you, and report back on in plain language.
- Device healthDisk, memory and update status on every managed computer.
- Patches & updatesWhich machines are behind on security updates, and getting them current.
- Network & Wi-FiFirewalls, switches and access points staying up and configured.
- BackupsThat backups ran, and that a test restore actually works.
- Help desk ticketsWhat's open, who it's waiting on, and what keeps coming back.
- Licenses & warrantiesWhat's expiring, before it lapses.
What's included
- Cloud migration & architecture
- Backup & disaster recovery
- Infrastructure automation
Capabilities
Who this is for
Signs you need this.
- Backups exist, but nobody's actually tested a restore.
- Cloud spend keeps climbing and no one can explain why.
- Infrastructure changes are manual, slow, and depend on one person's memory.
How we approach it
Our process.
01 / 04
Audit
We start with a clear picture of what you actually have — systems, spend, and where cloud & infrastructure creates friction today.
02 / 04
Stabilize
We fix what's broken and lock down the fundamentals before adding anything new.
03 / 04
Support
Your team gets a direct line to us — real people and real response times, not a ticket black hole.
04 / 04
Improve
We keep tuning as your business changes instead of setting it up once and disappearing.
Want a plan for cloud & infrastructure?
Tell us about your business. Mostly one-tap questions, and your agreement, with your exact price, comes right after.
Get your quote
- No payment until you sign
- A real person reviews every request
How it actually happens
How we work on this.
- Assess current infrastructure, cloud spend, and backup coverage honestly.
- Design or right-size the architecture for where the business is headed, not just where it is today.
- Put backup and disaster recovery in place — and actually test restores.
- Automate what can be automated so changes are repeatable and reviewable.
- Monitor spend and performance on an ongoing basis, not just at setup.
Field-tested advice
Practical tips.
- Actually test a restore from backup on a schedule — a backup you've never restored from is a hope, not a verified plan.
- Tag and review cloud spend monthly — unused instances and forgotten storage are the most common source of a bill that creeps up with no clear cause.
- Automate infrastructure changes wherever you can — a manual process that only lives in one person's head is a single point of failure.
What usually goes wrong
Common mistakes.
- Assuming backups are working because a job ran successfully — a backup that's never been restored is unverified, not reliable.
- Letting cloud spend grow unreviewed until a bill spike forces a scramble to explain it.
- Handling infrastructure changes manually and inconsistently, so drift builds up between what's documented and what's actually running.
FAQ
Common questions.
Do we have to replace our current systems?
Usually not. We start with what you have and only recommend a change when it's genuinely costing you more than a fix would.
How fast can you start?
Most engagements start with an audit within the first couple of weeks, so you're not waiting months for a status update.
What if we already have an internal IT person?
We're built to work alongside internal teams, not replace them — extra coverage for the projects that never make it to the top of the list.
Pairs well with
Related services.
One team, not five vendors
Why bundle this with EpicTech.
What changes
Separate vendors
EpicTech
Who you call
A separate IT shop, security vendor, marketing agency and developer
One team across IT, security, growth and software
Bills and logins
Separate invoices, logins and account managers
One bill and one point of contact
Something new comes up
Re-explaining your business to whoever picks it up
The same team already knows your systems
Decisions across areas
Each vendor sees only its own lane
Made by people who already have the full picture
Let's build what's next
Ready to talk cloud & infrastructure?
Tell us about your business and what you're trying to achieve — it takes a couple of minutes and we'll follow up with next steps.
- No payment until you sign
- A real person reviews every request
Pricing is tailored to each business. Get your price →